Implementing a minimum order value helps us streamline operations, reduce costs, and improve customer service.
It allows Allcon to maintain efficiency while providing quality solutions, products, and support.

A win-win for everyone!

Yes, if you don’t have an active account you can pay by credit card or direct deposit. In fact, we encourage credit card if your order is urgent. We accept both VISA and Mastercard and don’t charge any transaction fees. For direct deposit, our bank details can be found on the bottom of your proforma invoice. Once paid, please send a copy of your bank remittance back to us so we can release your order. 

Delivery timeframes depend on when you placed your order and which courier is being used. To find out more information about our delivery timeframes, simply click here or call our dedicated Allcon customer service team on 1300 255 266.

Yes, please call 1300 255 266 to pre-arrange for your courier to collect your order from either our Melbourne or Sydney warehouse, which operate from 6.30am to 4.30pm, Monday-Friday. Orders must be received before 3pm for same-day collection. Orders received after 4.30pm (AEST) can be collected next-business day after 7.30am at our Melbourne or Sydney warehouse locations.

Allcon has two locations 

• Melbourne – 50 Merrindale Drive, Croydon South, VIC, 3136 (Warehouse, Showroom & Trade Counter)
• Sydney –  18 John Hines Ave, Minchinbury, NSW, 2770 ( Warehouse / Call & Collect Only)  

Both warehouses are open from 6.30am to 4.30pm Mon-Fri. We have a 60-minute call and collect service. Orders must be received before 3pm for same-day collection, and orders placed after 4.30pm can be collected after 7.30am next business day.

Our Melbourne and Sydney facilities are open Monday – Friday from 6.30am to 4:30pm. We have a 60-minute call and collect service - orders must be received by 3pm for same-day collection. Orders placed after 4.30pm can be collected from 7.30am next business day.

If the TDS or SDS that you require is not available on the product page, please get in touch with our Allcon customer service team and we’d be happy to supply you with a TDS or SDS for the product/s you are interested in.

Yes. If you need some supplies ASAP to complete a project and can’t wait for it to be delivered to site, you can visit our showroom & trade counter to collect your order at a time that suits you. We have a 60-minute call and collect service from our Melbourne and Sydney warehouses that are open from 6.30am to 4.30pm Mon-Fri. Orders must be placed before 3pm for same-day collection. Orders placed after 4.30pm can be collected from 7.30am next business day.

We sure do! Click here to read more about our Ordering and Delivery timeframes and fees.

Freight costs vary depending on your delivery location, order value, order weight and whether you require an express courier or not. To find out more information about our freight costs, simply click here or call our dedicated Allcon customer service team on 1300 255 266.