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Home > FAQs
Yes, if you don’t have an active account you can pay by credit card or direct deposit. In fact, we encourage credit card if your order is urgent. We accept both VISA and Mastercard and don’t charge any transaction fees. For direct deposit, our bank details can be found on the bottom of your proforma invoice. Once paid, please send a copy of your bank remittance back to us so we can release your order.
Delivery timeframes depend on when you placed your order and which courier is being used. To find out more information about our delivery timeframes, simply click here or call our dedicated Allcon customer service team on 1300 255 266.
Yes, please call 1300 255 266 to pre-arrange for your courier to collect your order from our warehouse. The earliest time collection can be arranged is 6:30am.
Allcon has two locations
We are open Monday – Friday from 6.30am to 4:30pm.
If the TDS or SDS that you require is not available on the product page, please get in touch with our Allcon customer service team and we’d be happy to supply you with a TDS or SDS for the product/s you are interested in.
Yes. If you need some supplies ASAP to complete a project and can’t wait for it to be delivered to site, you can visit our showroom & trade counter to collect your order at a time that suits you.
We sure do! Click here to read more about our Ordering and Delivery timeframes and fees.
Freight costs vary depending on your delivery location, order value, order weight and whether you require an express courier or not. To find out more information about our freight costs, simply click here or call our dedicated Allcon customer service team on 1300 255 266.
If you have any questions about our products or services please let us know.
Large Product
Range
Quality Products
Backup Service
Helpful Staff
When & where you
need it
Customer
Satisfaction 4.9/5
(Warehouse / Call & Collect)
50 Merrindale Drive,
Croydon South, VIC 3136
1300 255 266